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Wednesday, August 27, 2008 ..:: Home ::.. Register  Login
 Welcome, Visitor! Minimize
Welcome to the MedEvolve Customer Support website.  Please log in using the Login link in the top right corner.

If you are a MedEvolve customer but have never logged in before, please use the Register link in the top right to sign-up for an account.  Your account must be approved by MedEvolve Support before you can access this site.  Alternatively, you can call MedEvolve Support and request an account at (800) 964-5129.

  

MedEvolve's Support teams are skilled software trainers in eCeno, each with years of experience in practice administration, coding and claims processing.

When you call the Customer Service Help Line your call is answered by a professional who prioritizes your issue and assures a prompt response. Independent surveys rate MedEvolve as providing consistently superior service.

Advanced training classes for our existing clients are available at our corporate headquarters in Little Rock, AR. Our state-of-the-art training room assures you will get the best hands on training possible with your own workstation and one-on-one attention. Initial and follow up training are always available at your practice.

Training is also provided at your practice through on-site classes, remotely delivered refresher sessions, tutorials on CD, and specialized documentation.

For more information, or to contact our Support team, please call:
1-800-964-5129 ext. 227 or
1-501-821-4949 ext. 227

 MedEvolve Announcements Minimize
NPI Update Announcement - Wednesday, May 16, 2007
Time sensitive letter sent to our customers describing NPI updates to their system. read more ...

NPI Configuration Announcement - Wednesday, May 16, 2007
Document that describes how to configure your system to either print or send your NPI and or Legacy numbers by carrier. read more ...

eCeno User Conference 2006 Was A Resounding Success! - Monday, October 16, 2006


This year's eCeno User Conference was even better than last years!  Users received a first-hand experience of new changes coming from MedEvolve.

There was a lot of information sharing in each session among MedEvolve employees and eCeno users.  There was a computer lab with eCeno 3.3 and 4.0 setup for users and trainers to sit down and go over particular scenarios and get hands-on experience with the upcoming eCeno 4.0.  Several comments were made about eCeno 4.0 that affected the final product and helped MedEvolve deliver the product our user's are asking for.

And, although MedEvolve employees have often discussed a support web site, this site exists today primarily due to discussions with conference attendees and the encouragement we received from the users!

We'd like to again thank everyone who has attended an eCeno User Conference!

 


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